We're Here for Our Driver Partners
Get the support you need to succeed as an Aero driver partner. We're committed to your success with our transparent, commission-free model.
How Can We Help You?
Select a topic below for detailed information and support
Earnings & Payments
Questions about your earnings, payment schedules, or daily subscription fees
- • Weekly payment cycles
- • Subscription fee details
- • Earnings statements
- • Payment methods
Vehicle Requirements
Information about vehicle eligibility, insurance, and documentation
- • Vehicle registration
- • Insurance requirements
- • Vehicle inspection
- • Document updates
Account Management
Help with your driver account, profile updates, and verification
- • Profile verification
- • Document upload
- • Account status
- • Background checks
Safety & Security
Safety protocols, incident reporting, and security features
- • Safety guidelines
- • Incident reporting
- • Emergency procedures
- • Insurance claims
Quick Actions
Update Documents
Upload new license or insurance documents
Check Earnings
View your weekly earnings and payment history
Report Issue
Report a safety concern or technical problem
Training Resources
Access safety training and best practices
Why Drive with Aero?
Experience the difference with our revolutionary commission-free model
Frequently Asked Questions
Find answers to common questions from driver partners
How does the daily subscription fee work?
Instead of taking a percentage of each ride, you pay a small daily subscription fee to access the platform. This means you keep 100% of your fare earnings.
When do I receive my payments?
Payments are processed weekly directly to your bank account. You can track your earnings in real-time through the driver app.
What vehicle documents do I need?
You need a valid driving license, vehicle registration, comprehensive insurance, and pollution certificate. All documents must be up-to-date.
How do I report a safety incident?
Use the emergency button in the app or call our 24/7 safety hotline immediately. We have dedicated protocols for all safety concerns.